Frequently asked questions

General

How does the reservation/time ticketing system work?

Reservations ARE NOT required for General Admission tickets. However, reservations ARE REQUIRED for Fast Pass tickets and VIP tickets to ensure your wait is minimized. To make a reservation for Fast Pass or VIP, follow the steps below. 1: Navigate to the " Tickets" page on our website. 2: Select either "Fast Pass" tickets or "VIP" tickets. 3: Select the date and time on which you would like to experience the attraction. 4: Selelct the party size and confirm you have selected the correct time and date. 5: Complete purchase. 6: That's it! Your reservation has now been locked in and completed. 7: Arrive early or on time. Please note: Late arrivals may not be accomodated.



Will COVID-19 impact your 2021 season?

COVID-19 was certainly a challenge for us, but we are happy to annouce that The Legendary Dungeon of Doom Haunted House is back in full force! This means social distancing, face covering requirements, and timed reservations (for general admission only) have been removed for the 2021 season. Although the risk for COVID-19 may have gone down, we are still reguarally sanitizing our building to ensure a safe enviornment for our customers and staff members. Please note: A timed reservation is still required for Fast Pass tickets and VIP tickets.



Are you opening for the 2021 season?

Yes! The Legendary Dungeon of Doom Haunted House will be open select nights September 25th, 2021 through November 6th, 2021. For a full list of our dates and hours, please click here.



Are reservations required to attend for the 2021 season?

No, reservations are not required for General Admission tickets ONLY. Reservations WILL BE REQUIRED for Fast Pass tickets and VIP tickets. To purchase tickets, please click here.



Will you accept cash payments?

No. All cash sales have been suspended for the 2020 season. On-site purchases such as food and merchandise will only be possible with a credit or debit card. Touchless (Apple Pay, Andriod Pay, Contactless Cards) payments will not be accepted.



How much is it?

All pricing and ticketing information will be released shortly. Please check back often for updates.



What changes have you made for the 2021 season?

The Legendary Dungeon of Doom Haunted House has made drastic changes for the 2021 season! Some of these changes include: - Mercy General Hospital renovation - Removal of ALL staging areas inside the attraction other than Mercy staging - New and improved scares - Brand new Gateway show - Relocation of Buried Alive to accomodate large crowds - Quimby's Slaughterhouse renovation - New "Fast Pass" ticket option - New and improved digital photo booth experience - New exclusive 25th Anniversary merchandise - New off season events



Will Buried Alive be availible for the 2021 season?

Yes! Our legendry "Buried Alive" attraction is back for the 2021 season. Please note: Due to popular demand, Buried Alive has become an upcharge attraction on certain dates. Buried Alive will always be included with every VIP ticket purchase. - CLAIM YOUR FREE BURIED ALIVE CODE ON OUR FACEBOOK PAGE -



When are you open?

We are open select nights from September 25th to November 6th. For a full list of our dates and hours, please click here.



Why is Buried Alive an upcharge attraction on certain dates?

Our most popular attraction, Buried Alive, has become so high demand that it has caused backups within the attraction, taking away from the experience of our customers. To ensure our customers experience the absolute best show, we have made the difficult decision to make Buried Alive a $5.00 upcharge for our General Admission and Fast Pass ticket holders on select nights. Buried Alive will ALWAYS be included with your VIP ticket. - CLAIM YOUR FREE BURIED ALIVE CODE ON OUR FACEBOOK PAGE -



What is the Blackout event on November 5th and 6th?

Blackout is back for our 2021 season! Blackout is a special event that takes place on the first weekend of November. Experience The Legendary Dungeon of Doom Haunted House in complete darkness with only a single glowstick to guide your way. One of the most terrifying was to experience The Legendary Dungeon of Doom Haunted House!