Privacy Policy

Last Updated: 05/18/26

This Privacy Policy explains how GPT Enterprises Inc, doing business as The Dungeon of Doom Haunted House collects, uses, stores, and shares information through our website, ticketing systems, advertisements, forms, email/SMS communications, and other online services.

By using our website, purchasing tickets, submitting a form, signing up for communications, or interacting with our online services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect information that you voluntarily provide to us, including but not limited to:

- First and last name

- Email address

- Phone number

- Billing adress

- I.P. Address

- Device information

- Browser information

- Approximate location

- Ticket order information

- Reservation details

- Form submissions

- Account or membership information

- Written messages, emails, reviews, comments, or other communications sent to us

We may collect this information when you purchase tickets, make a reservation, sign up for updates, submit a contact form, apply for employment, interact with our website, or communicate with us directly.

Payment Information

Payment information may be collected and processed through our third-party ticketing and payment providers.

The Dungeon of Doom Haunted House does not directly store full credit card numbers unless specifically provided through a secure third-party payment or ticketing platform. Payment information is used for transaction, reservation, fraud prevention, and order-processing purposes.

Information Collected Automatically

When you visit our website or interact with our advertisements, certain information may be collected automatically. This may include:

- Pages visited

- Length of time on site

- Links clicked

- Website activity

- Device type

- Browser type

- Approximate location

- Referral source

- Usage data

- Advertising interactions

- General demographic or interest information, when available through advertising or analytics platforms

This information may be collected through cookies, pixels, analytic tools, advertising platforms, or similar technologies.

Cookies, Pixels, and Tracking Technologies

Our website and advertising platforms may use cookies, pixels, tags, and similar tracking technologies to help us understand website traffic, improve performance, measure advertising effectiveness, personalize marketing, and improve the customer experience.

These tools may be used by third-party services such as Google Analytics, Google Ads, Meta/Facebook, Instagram, TikTok, Snapchat, email marketing platforms, ticketing platforms, or other advertising and analytics providers.

Most web browsers allow you to control or disable cookies through your browser settings. Disabling cookies may affect certain website features.

You may also manage certain advertising and analytics preferences through the privacy settings provided by Google, Meta, and other third-party platforms.

How We Use Information

We may use collected information for the following purposes:

- Processing ticket purchases and reservations

- Providing customer service

- Sending order confirmations and event information

- Communicating important updates

- Marketing and promotional communications

- SMS and email marketing, when applicable

- Website operations and performance

- Advertising and retargeting

- Fraud prevention and security

- Research, reporting, and business development

- Employment applications and staff-related forms

- Compliance with applicable laws, legal requests, or business obligations

Email and SMS Marketing

If you provide your email address or phone number, we may use that information to send marketing messages, event updates, ticketing information, promotional offers, or other communications related to The Dungeon of Doom Haunted House and related attractions.

You may unsubscribe from marketing emails by using the unsubscribe link included in our emails.

You may opt out of SMS marketing by following the opt-out instructions included in the text message, when available.

Standard message and data rates may apply.

How Information May Be Shared

We may share information with third parties when necessary to operate our business, process orders, provide services, improve our website, advertise our events, or comply with legal obligations.

This may include sharing information with:

- Ticketing Platforms

- Payment processors

- Reservation systems

- Email marketing providers

- Website hosting and maintenance providers

- Google Analytics

- Google Ads

- Meta/Facebook, Instagram, TikTok, Snapchat, Youtube, and other marketing platforms

- Independent contractors or service providers

- Marketing companies

- Legal, safety, or government authorities when required or appropriate

We do not sell personal information directly to unrelated third parties for their independent use. However, some advertising and analytics platforms may use cookies, pixels, or similar technologies to collect data for advertising measurement, personalization, or retargeting.

Public Comments, Reviews, and Social Media

If you post about The Dungeon of Doom Haunted House on social media, review platforms, public websites, or other third-party platforms, that information may be publicly visible.

Public posts, comments, reviews, photos, videos, tags, or other public content may be used by The Dungeon of Doom Haunted House for marketing, development, research, or promotional purposes.

Please review the privacy policies of any third-party websites or platforms you use.

Third-Party Websites and Services

Our website may link to third-party websites, ticketing systems, payment processors, social media platforms, advertisers, or other services.

Data Retention

We may retain information for as long as necessary to operate our business, provide services, process transactions, maintain records, prevent fraud, comply with legal obligations, resolve disputes, and enforce our policies.

Retention periods may vary depending on the type of information and the reason it was collected.

Security

We take reasonable steps to protect information submitted through our website, ticketing systems, forms, and related services.

However, no website, online system, payment platform, or electronic storage method can be guaranteed to be completely secure. By using our website or online services, you understand that information is submitted at your own risk.

Minors Privacy

The Dungeon of Doom Haunted House is not intended for children under the age of 18, and our website and ticketing services are not intended to knowingly collect personal information from minors. If we become aware that personal information has been submitted by a minor without appropriate parent or guardian consent, we may take steps to delete or limit information where appropriate.

Legal Disclosure

We may disclose information if required to do so by law, court order, subpoena, legal process, government request, safety concern, fraud investigation, policy violation, or to protect the rights, property, safety, or security of The Dungeon of Doom Haunted House, our guests, staff, contractors, or the public.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

Continued use of our website, ticketing systems, or online services after changes are posted means you accept the updated Privacy Policy.

For questions about this Privacy Policy, please contact us through our website by using the information listed on this website.